Intrado and GuideSTAR Technologies Announce Strategic Partnership

LONGMONT, Colo., Aug. 24, 2011 — Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, today announced a strategic partnership with GuideSTAR Technologies, Inc.

GuideSTAR uses new and advanced software and decision-making techniques to produce powerful, real-time threat detection for public safety, law enforcement and fraud investigations. The GuideSTAR solution provides emergency responders with detailed information before they respond and helps investigators detect and solve more crimes, terror threats and fraud.

Under the terms of the agreement, GuideSTAR applications will be hosted and delivered using Intrado’s secure co-location and transport service. Intrado is also responsible for providing software development services for GuideSTAR’s suite of solutions and expanding threat protection and law enforcement investigation solutions. The companies will work together on development of new intelligent 9-1-1 response applications.

“This agreement with GuideSTAR underscores our ongoing commitment to creating partnerships that benefit public safety,” said Joe Hernandez, senior vice president for Intrado.

“We are excited about our strategic partnership with Intrado in developing a new generation of public safety platforms,” said Ron Fournet, CEO and founder of GuideSTAR Technologies. “Intrado’s history of quality service combined with GuideSTAR’s advanced software will result in solutions unmatched for enhanced public safety and threat awareness.”

To learn more about the Intrado/GuideSTAR partnership please contact Intrado today at or 1.877.262.3775.

About Intrado
In business for more than 30 years, Intrado, a subsidiary of West Corporation, has maintained a focus and passion for saving lives and supporting the needs of public safety. Agencies and telecommunication services providers throughout the world depend on Intrado for emergency communication services and technology. Intrado’s dedicated focus on emergency communications technology allows the company to continue pioneering network innovations that improve emergency response. For more information, visit You can also follow us on Facebook and Twitter for the latest news.

About GuideSTAR
GuideSTAR is an innovative leader in intelligence-led policing systems used for early detection and interdiction of all crimes and threats. GuideSTAR’s lead product, Raptor™, combines powerful case management, link analytics and cross-organization collaboration in an easy-to-use solution that provides the next-generation leap for resolving criminal, fraud and terrorist activities. For more information, contact GuideSTAR at 303-640-6254 or visit

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